Job Information
Citizens Head of Unsecured, DDA/ODLOC Credit Risk in Boston, Massachusetts
Description
The Head of Unsecured, DDA/ODLOC Credit Risk will be responsible for Credit Risk Management of Citizens Unsecured Lending (Cards and Citizens Pays Pay), DDA and Overdraft Lines. The role reports to the Head of Consumer Credit Risk Management and Pricing. Will manage a team of credit and analytical colleagues that are responsible for all aspects of credit risk of Citizens BankCard and Citizens Pay (“Cpay”) portfolios including acquisitions, account management and collections oversight. The successful candidate will have deep subject matter experience in designing credit acquisition and account management strategies for Citizens Unsecured portfolios.
Primary responsibilities include:
Retail Bank Card and Cpay credit cycle management
DDA and ODLOC credit risk management
Credit processing Transformation
Develops procedures for performance of a variety of duties or performs complex duties within established policy guidelines.
Responsible for a defined set of assignments, e.g., all financial activities for the department; is expected to determine and create necessary procedures to set priorities and meet specific goals and objectives of the function.
Qualifications:
10 + years of consumer credit risk management for Unsecured Products with extensive experience in the Credit Cards and BNPL product set
Prior experience working with regulators (OCC) with examination preparation, support and findings remediation is critical.
Experience with all three US credit bureau providers is a must.
Use of credit scoring models for acquisition, account management and collections are required.
Understanding of direct mail strategies related to customer acquisition is required.
Preferred Qualifications:
Knowledge of Money In (DDA) is strongly.
FinTech experience
Understanding of Risk Base Pricing is
Understanding of market leading credit tools such as those offered by FICO (Triad), Equifax (Ignite) and Experian (PowerCurve and Ascend) is strongly.
Education:
Bachelor’s or Master’s degree in Statistics or Data Science required.
PhD in Statistics preferred.
Hours & Work Schedule: 3 days in the office/2 remote
Hours per Week: 40
Work Schedule: Monday-Friday
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer
Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth