Citizens Bank Business Banking Relationship Manager II - Erie, PA in Erie, Pennsylvania
To manage, acquire and deepen a portfolio of new and existing commercial customer relationships within the Business Banking target market.
The RM2 will focus on clients with annual revenues ranging from $5MM- $25MM.
Through a consultative approach understand the client needs, providing value added solutions that enhance the customer experience, increase loyalty and improve the profitability of customer and the Bank.
Possess and maintain a working knowledge in all aspects of commercial credit including the identification, assessment and mitigation of risk. Successfully operate in a “team” atmosphere building upon and leveraging strong internal and external networks.
Operate within a fast paced, demanding sales culture with measured routines and goals aimed at new loan and deposit generation, cross sales, customer service and satisfaction.
The ideal candidate should be a successful proven relationship manager with experience with moderately complex portfolios, customers and transactions.
This individual is developing an equally strong grasp of sales and credit skills. The candidate is expected to possess external visibility in the local market in terms of reputation, COI network, strong customer following and local community involvement.
This individual possesses the potential to provide a growing impact of the team in a reasonable period of time. This individual is a self-starter and motivator who has demonstrated growth potential.
4+ years in a Business Banking Relationship Manager role or related business lending experience.
Minimum Undergraduate Degree
Completion of Commercial Credit Training
Proficiency with portfolio management
Strong written and oral communication skills
Proficient with technologies
Strong sense of customer service, satisfaction and retention.
Adept at needs identification, problem solving and the consultative sales approach.
Strong negotiation skills and the ability to overcome objections and adversity
Following of prospects, customers and COIs
Ability to self generate and drive new business development
Strong understanding of risk and compliance
Meaningful Community involvement
Strong upside career potential
Strong understanding of core products and services
Hours & Work Schedule
Hours per Week: 40
Work Schedule: 8:00am - 5:00pm
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.